Statement of Quality Policy
Caltrol, Inc. exists to serve our customers, solve their challenges and contribute to their business success. This is achieved through commitment to our customers, so they receive a consistent, predictable and positive result from Caltrol’s staff of dedicated professionals.
We ensure that Caltrol’s Core Values are known, understood and applied:
- Attitude - Our culture is fueled by passion, tenacity, positivity, and fun.
- Customer Focus - We are dedicated to providing exceptional customer focus by listening to and addressing our customers' needs.
- Ethics - Our unique ownership culture promotes strong professionalism and integrity, and Caltrol employee owners hold each other accountable to maintain high standards.
- Expertise - We provide more than competence; we provide expertise by delivering transformative solutions that resolve the unique and complex challenges our customers face.
- Innovation - We are driven by innovation and are always exploring new ideas and technologies to better serve our customers.
- Teamwork - We are united by teamwork, which fosters collaboration, communication, and mutual support in achieving our goals.
Our processes and the results of our actions will be subject to review to ensure that Caltrol, Inc. maintains its commitment to quality assurance and customer confidence by continuous monitoring and review of key company objectives.
Scott Bedell, President & CEO
View our ISO certification certificate here: ISO Certificate